Privacy Policy

At Animals of the Earth, your privacy is important to me. This Privacy Policy explains how your personal information is collected, used, stored, and protected. You will be required to sign a form before the session.

Who I Am

Animals of the Earth provides holistic wellbeing services for animals and their guardians, including  Zoopharmacognosy, massage, energy healing, animal communication, and flower essence guidance.

Information I Collect

In order to provide my services, I may collect the following information:

• Your name

• Address

• Email address

• Telephone number

• Details provided on consultation forms, including veterinary details

• Information relating to your animal's health, behaviour, lifestyle, and wellbeing

• Photographs supplied for remote sessions

• Payment information, where relevant

I only collect information that is necessary to provide my services effectively and safely.

How Your Information Is Used

Your information may be used to:

• Arrange and manage appointments

• Provide the services you have requested

• Communicate with you regarding your sessions

• Prepare reports

• Post flower essence blends/essential oils where applicable

• Maintain client records

• Meet legal, insurance, and professional requirements

Your information will never be sold, shared, or distributed to third parties for marketing purposes.

Storage of Information

Consultation forms, client records, and correspondence are stored securely and accessed only by me.

Reasonable steps are taken to protect your information from loss, misuse, unauthorised access, or disclosure.

Photographs

Photographs supplied for remote sessions are used solely for the purpose of the service requested and are stored securely as part of your client record.

Your photographs will always be treated with care and respect. They will never be shared publicly without your explicit consent. Where permission has been granted on the consultation form, photographs may be used on social media for educational purposes, promotional materials, or to support awareness and understanding of zoopharmacognosy and animal well-being.

Retention of Records

Client records may be retained for a reasonable period to support ongoing care, meet insurance requirements, and comply with legal obligations.

When records are no longer required, they will be securely deleted or destroyed.

Your Rights

Under UK data protection legislation, you have the right to:

• Request access to the personal information held about you

• Request correction of inaccurate information

• Request deletion of your personal information where appropriate

• Withdraw consent for the use of your information where consent is the basis for processing, i.e., photography for social media

To exercise any of these rights, please contact me directly.

Website Enquiries

If you contact Animals of the Earth through the website, email, social media, or telephone, the information you provide will be used solely to respond to your enquiry and provide the services requested.

Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be published on this page.

Contact

If you have any questions regarding this Privacy Policy, please contact:

Animals of the Earth